Google
and other search engines will boot anyone
using spam tactics to get high rankings.
But what if this happens accidentally
-- or worse still, an unethical search
engine contractor uses spam tactics on
your site without your knowledge? Believe
it or not, there can be light at the end
of the tunnel. If your listings suddenly
disappear and you suspect something's
wrong, here's what you can do.
Start
From the Beginning
Begin
by reviewing some of the possible reasons
for your page/s being excluded from the
engine database. For instance, Google,
and most others, publish a page with Reasons
your site may not be included. Take a
look at each engine to determine if you
have inadvertently breached their guidelines
or simply have not followed the correct
procedures for getting listed in the database.
If
you suspect your page was manually removed
from a search engine's index because of
spamming, the engine will likely not comment
on the reasons for removal. Furthermore,
they will not give you an exhaustive list
of practices that can cause removal.
Spam
Tactics to Avoid
Below
are some of the common tactics identified
as search engine spam:
Cloaking:
When one page is served to search engine
crawlers to get a good ranking but a different
version of the page is served to search
engine users. Sometimes involves changing
of meta tags after positioning.
Spoofing/Redirects/Meta
Refresh: A meta refresh tag permits visitors
to automatically be taken to a different
page. When abused, users are taken to
content unrelated to their search. Thus
search engines are suspicious of pages
with a fast meta-refresh rate. Pages using
JavaScript to perform redirection are
also suspect. Use server-side redirection
if legitimate redirection is required.
Domain
Spamming: Identical sites found under
different domain names to increase search
engine traffic, also known as mirror sites.
Tiny
Text: Overused to hide keyword stuffing.
Invisible
Text: Used to hide keyword stuffing by
making the stuffed keywords the same color
as the page (white on white).
Deceptive
Title and Tags: Irrelevant keywords in
the title and meta tags.
Deceptive/Misleading
Links: Setting up pages/links for the
sole purpose of deceiving search engines.
Over-submitting:
Using the AddURL form to submit hundreds
of deceptive pages.
If
You Get Caught
If
you intentionally spam the engines with
any of the above tactics and get caught,
the removal of your links will be disturbing
when you are penalized. Spamming is not
worth the temporary benefits. Search engine
marketing done right is a long-lasting
marketing investment, so don't jeopardize
your rankings with any suggestion of spamming
a search engine. Search engines have many
ways to detect spamming with so called
spam filters. They also actively encourage
spam reporting by users. So even if you
get by the spam filters a few times, others
might report you, especially your competitors.
Making
Your Way Back
If
your site was removed from Google's database,
the first thing to do is to clean up the
page/s and send a re-inclusion request
to help@google.com. Google probably won't
make any guarantees about if and when
it will re-include your site. If everything
is in order, your site should reappear
in a month on the next Google refresh.
Before
re-submitting your site, ensure there
are no technical problems with your server.
Check for any robots.txt files that turn
away search engine spiders. Remember,
if you use frames or Flash, it can be
hard to get indexed. You need plenty of
relevant text on your pages and tags to
get indexed by search engine crawlers.
In
any event, you should contact the search
engine in writing. Also make an attempt
to contact them by phone. Admit your mistake
and make a sincere promise that it will
not happen again.
Search
Engine Algorithms
Should
you worry about the changes in search
engine algorithms? Yes, but there are
acceptable and unacceptable methods for
dealing with these changes. Spamming is
simply unacceptable. Currently, the engines
are emphasizing relevancy. Algorithms
seem to favor relevant content, relevant
title and description tags, and a relevant
linking strategy. In other words, tell
it like it is and be precise in your descriptions.
Know what keywords are used to find your
site and use those keywords appropriately.
Provide good navigation so the engines
can crawl deep into your site.
Algorithms
have been affected by search engine optimization
practices and user behavior. That's how
spamming and best practices have surfaced.
That's why search engines continually
adjust their algorithms.
Good
Search Engine Visibility
Google
is only one search engine; there are many
more with substance, integrity, and a
large number of users. All of these engines
should be referring searchers to your
Web site.
There
are millions of new web pages being submitted
daily, many of them competing for top
rankings with your site. Don't risk your
future business online by spamming search
engines. It's your responsibility to know
the rules and act responsibly.
The
Major Search Engines
Below
is a list of the major search engines,
their editorial content guidelines, and
contact information to settle-up any possible
abuse issues:
*
MSN: Receives editorial content from Inktomi.
Inktomi editorial guidelines. Inktomi's
content policy FAQ will answer most questions
on do's and don'ts or email their spam
reporter for help.
*
Netscape: Receives editorial content from
Google. Google Guidelines are worth reading
before getting started. Google partners
with Yahoo! and Netscape, providing results
to Yahoo! and DMOZ directories. Email
googlebot@google.com with the name of
your site and a detailed description of
your problem. Be honest and be sincere.
*
Open Directory Project aka DMOZ: Provides
content to several partners including
Netscape, Google, AOL, HotBot, Lycos,
and Pandia. See guidelines or email any
category editor for advice. List of editors
appears at the bottom of every 'category
page' within ODP.
*
Yahoo Web Sites and Yahoo Web Pages: How
to suggest a site provides basic information
about what they expect from you. Or email
Yahoo customer care for further assistance.
*
AltaVista: Submission Policies will help
understand the rules. Alta Vista's contact
e-mail. Include "Search Results Manipulation"
in the subject line puts you in touch
with their spam reporter.
*
AllTheWeb (Fast)/Lycos: Webmaster resources.
Here is the Spam Policy and Spam Report
email address. Write if you've inadvertently
made a mistake.
*
HotBot: Receives editorial content from
Lycos. See guidelines. To contact its
Abuse Manager send an email inquiring
about your situation.
*
AOL Web Sites: Receives editorial content
from DMOZ and Google. See suggestions
for getting listed. To contact AOL for
information write an email and describe
your problem.
In
a nutshell: Work with all the engines,
use their guidelines, admit it when you've
made a mistake, make written contact,
follow-up with phone calls, and be sincere
in your request for re-admission into
the database.
Remember,
your editorial content (a search engine
link to your site) below a search engine's
advertising fold is your business's best
means of acquiring a target audience.
This audience consists of astute individuals
performing searches and research who are
interested in what you do. You can't afford
to make mistakes. If you do start with
damage control right away.